I cannot praise this company too highly. I felt highly supported throughout, from the time I was thinking about volunteering to date. I was guided through the admin so that organising all of this was very easy for me. I knew that Kate was always at the end of the phone if I had a query which was very reassuring. On speaking to volunteers in Port Elizabeth who were placed through other companies, I feel confident that P&P is a very special organisation. They put great value on making sure that they place the volunteer with the most appropriate project and dealing personally with the volunteer at all times. The availability of previous volunteer reports and email addresses was exceptionally useful. I was able to contact a few volunteers who had been to Port Elizabeth and this was good for possible continuity. The P&P road shows are particularly important. I attended two; the first helped me to make the decision to volunteer after meeting staff and other volunteers, the second, to meet Paul ( project leader – charismatic and dedicated). As far as I am concerned, the whole experience of preparation was a pleasurable experience in itself!